Wholesale Terms & Conditions
ORDERING & PAYMENT
$100.00 minimum for opening orders. $75.00 minimum for reorders. Online ordering is the preferred method to place your order. Orders may also be submitted by e-mail.
To request a wholesale account or plan an order, fill out our form or e-mail firstname.lastname@example.org. All orders must be paid in full prior to shipment.
Late payments incur a late fee of 10% per month.
TURN AROUND TIME
Our typical turn around items for in stock items is one week. Certain products may occasionally be out of stock. You will be notified if any items you have ordered are backorder, and if directed, we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it immediately. Back-ordered items are typically shipped within 2-3 weeks of ordering.
All products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually. Bar codes are not currently added to our products, if bar codes are a requirement for your store, please mention this at the time of ordering.
All prices are listed in US dollars, and are subject to change without notice. Existing customers will be notified of any pricing changes prior to their order’s shipment.
If you are selling online, credit to Oliver Hooper Paper must be given in the product description, and suggested retail prices are to be observed. Resale of Oliver Hooper Paper products on Etsy, eBay, Amazon, or other similar platforms is not permitted.
CANCELLATIONS, RETURNS, & EXCHANGES
All sales are final. We ask that changes to your order be submitted by e-mail within 24 hours of when your order has been placed. Exchanges are only available if the incorrect item was sent. In order to make an exchange, please contact us within 5 days of receipt. All merchandise must be returned unopened, unused, and in it’s original packaging. Please contact us before returning any items. We are not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.
Retailers must submit a resale certificate and be approved by Oliver Hooper Paper before any orders may be placed. Retailers must agree to our wholesale terms, and we respectfully reserve the right to terminate any wholesale accounts that are not in compliance. Thank you!